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The Story Station

Dancing with the customer - Paul Dorrian

Dancing with the customer - Paul Dorrian

R 159.00 ZAR
R 159.00 ZAR
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We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It it the core of it. Nor is rendering good service sufficient. The global economy is a heaving sea and if you don't attain supremacy in customer service you may find yourself drowning. However, if you follow the 101 practical lessons in this book your business will take a quantum leap.

Condition

Very Good (VG): I may show some small signs of wear - but no tears - on either binding or paper.

Dimensions

L: 22.4cm; W: 14.6cm; H: 1.7cm

Weight

0.29 kg

Shipping

We offer door to door shipping to anywhere in South Africa.

Delivery takes between 3 and 5 business days (weekends and public holidays excluded) depending on your location.

Read more about our shipping policy here.

Returns Policy

We want you to be happy with your
purchase. If you are not completely satisfied, please notify us
within 7 days.

Read more about our return policy here.

This is a previously loved book - there is no escaping the fact it has been read by someone else and it will show some signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.

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