The Story Station
A passion for excellence: The leadership difference - Tom Peters & Nancy Austin
A passion for excellence: The leadership difference - Tom Peters & Nancy Austin
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In this sequel to the best-ever-selling business book In Search of Excellence the authors divulge THE THREE SECRETS OF LONG-TERM EXCELLENCE:
- Superior customer or client service
- Constant innovation
- Full use of the abilities of every company employee
But one element links these together: leadership. And the heart and soul of the whole concept is MANAGING BY WANDERING ABOUT (MBWA).
Dedicated to innovative leaders everywhere, this book is for all concerned about the pursuit of excellence in business world and in public service.
Condition
Condition
Good (G): I’m an averagely used and worn book, but I have no loose, torn, damaged or bent pages.
Dimensions
Dimensions
L: 19.6cm; W: 12.9cm; H: 3.2cm
Weight
Weight
Shipping
Shipping
We offer door to door shipping to anywhere in South Africa.
Delivery takes between 3 and 5 business days (weekends and public holidays excluded) depending on your location.
Read more about our shipping policy here.
Returns Policy
Returns Policy
We want you to be happy with your
purchase. If you are not completely satisfied, please notify us
within 7 days.
Read more about our return policy here.
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This is a previously loved book - there is no escaping the fact it has been read by someone else and it will show some signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.
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